A well-established real estate firm was still running its document infrastructure on an ageing on-premise file server — storing years of property files, conveyancing documents, and client records on hardware that was increasingly unreliable and completely inaccessible to staff working from home or on-site at properties. Verdas migrated the entire file estate to a structured, compliant SharePoint Online ecosystem, decommissioned the legacy server, and delivered a document management platform built around how estate agents actually work.
The firm's on-premise file server had been in continuous operation for over nine years. It held hundreds of thousands of files — property listings, legal correspondence, contracts, floor plans, and client records — with no off-site backup. The server had suffered two partial failures in the previous 18 months, each time requiring emergency intervention to restore access.
As the business moved toward a hybrid working model, the server's fundamental limitation became impossible to ignore: staff in the field, visiting properties or meeting clients, had no access to files without a VPN that was unreliable and slow. The firm's director wanted the server gone and everything accessible from anywhere.
Before migrating a single file, Verdas spent time with the firm's team leads understanding how documents were actually used — which teams needed access to what, how properties were filed, and what the most common file-finding pain points were. This informed a SharePoint architecture built around the business rather than a generic template, with a folder and permissions structure that made sense to agents from day one.
Full audit of the existing file server — cataloguing folder structure, file types, sizes, and access patterns. Stakeholder interviews conducted with department heads. SharePoint Online information architecture designed: site structure, document library taxonomy, metadata schema, and permissions model all documented and signed off before migration began.
SharePoint Online sites provisioned for each department — Sales, Lettings, Admin, Accounts, and Management. Document libraries structured with custom metadata columns for property reference, status, and document type. Permission groups created and applied, ensuring agents see only what's relevant to their role.
SharePoint Migration Tool used to transfer 480GB of data from the on-premise server to SharePoint Online. Migration run in overnight batches to minimise disruption to the working day. Post-migration integrity check performed on a statistically significant sample of files — comparing source checksums against SharePoint copies. Zero discrepancies recorded.
All staff trained on SharePoint navigation, document co-authoring, and mobile access via the SharePoint app. Two-week parallel running period where both server and SharePoint remained active. Legacy server formally decommissioned and securely wiped at end of week three. Hardware removal coordinated and documented for GDPR compliance records.
| Capability | Before Verdas | After Verdas |
|---|---|---|
| Remote Access | VPN only — slow and unreliable | Anywhere access via browser or mobile app |
| Backup & Recovery | No off-site backup — full data loss risk | Microsoft-managed geo-redundant backup with version history |
| Access Controls | All staff see all files — no segmentation | Role-based permissions — each team sees their own content |
| Version Control | Files overwritten — no history or rollback | Full version history with 500-version retention |
| Collaboration | One user at a time — constant lock conflicts | Real-time co-authoring across Word, Excel, and PowerPoint |
| Search | Windows Explorer search — slow and incomplete | Full-text SharePoint search with metadata filtering |
| GDPR Compliance | Uncontrolled access to client personal data | Permissions model and audit logs satisfying GDPR obligations |
Eight department sites built with a consistent navigation model and branded with the firm's identity. Hub site configured to provide a unified search experience across all department content from a single entry point.
Custom metadata columns applied to document libraries — property reference numbers, transaction status, document category, and assigned agent. Enables powerful filtering and search without relying on folder structure alone.
SharePoint mobile app configured on all company devices. Agents in the field can access, upload, and share property documents from their phone within seconds — eliminating the need to return to the office or struggle with VPN.
Microsoft Search configured across the SharePoint environment with promoted results for frequently accessed document types. Property files findable by address, reference number, agent name, or document type within seconds of a search query.
Three weeks after project kick-off, the legacy server was switched off permanently — taking with it years of technical debt, a daily backup anxiety, and an access model that had no place in a modern, hybrid business. Staff reported finding files faster, collaborating more easily, and accessing documents from property viewings via their phones without any friction.
"That server had been a source of stress for years. Every time it made a strange noise we held our breath. Verdas got everything moved across cleanly, built us a proper structure in SharePoint that actually makes sense, and switched it off without a single file going missing. Our agents love being able to pull up documents on their phones at viewings — it's changed how we operate."
— Director, Real Estate FirmWe'll migrate your files to SharePoint securely and build a document structure your team will actually use.
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